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IT Support Professional
Career

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If you’re ready to start your career, connect with a Training Specialist today to answer program-specific questions.


9 Weeks

Program Length

$4,000

Program Cost

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What does a IT Support Professional do?

IT Support Professionals are responsible for analyzing, troubleshooting and evaluating technology issues. This career training helps you support internal clients or external customers of a company by identifying security risks, configuring operating systems and networks and providing system maintenance.  

Where Can You Work?

IT Support Professionals work in various industries and most work in offices.

Requirements

Training Materials Provided

IT Support Professional

Outcomes

According to the Bureau of Labor Statistics, employment in computer and information technology occupations is projected to grow by 15% from 2021 to 2031. This equates to about 418,500 new jobs per year from both projected growth and replacement needs.

Skills Learned

Upon completion of this training, you’ll be able to:

  • Maintain, support and work efficiently with computers
  • Understand the fundamentals of computer technology, networking and IT security
  • Set up basic security, software updates and wireless devices
  • Identify hardware, peripheral, networking and security components
  • Know how to perform proper computer safety procedures and best practices

Courses - 9 Weeks

CompTIA IT Fundamentals

A+ Comprehensive

Program Preview

IT Support Professional Job Possibilities

HIDDEN

Help Desk Technician

$31,000 – $62,000
ESTIMATED SALARY

HIDDEN

Desktop Support Specialist

$35,000 – $65,000
ESTIMATED SALARY

HIDDEN

Technical and Software Support Specialist

$33,000 – $73,000
ESTIMATED SALARY

Certification Information

Upon completing your training, you’ll be qualified to earn the CompTIA IT Fundamentals certification and the CompTIA A+ certification. 

COMPTIA ITF+

ITF+

CompTIA ITF+: The CompTIA IT Fundamentals certification helps you break into the IT sector because the certificate showcases to employers you have basic IT knowledge and skills. It’s ideal for non-technical professionals since the certificate covers all areas of IT foundations.

COMPTIA A+

A+

The CompTIA Network+ certification allows you to develop a career in IT infrastructure, demonstrating your knowledge and skills in networking. This certification validates you have the ability to troubleshoot, configure and manage wired and wireless networks found globally.

Issuing Authority

Payment Options

Pay in full using any major credit card, PayPal, or Venmo. Select “credit card” as your payment option.

           

Apply for PayPal Credit and pay zero interest if your balance is paid in full within 6-months. Complete a quick application and you’ll receive a credit decision within seconds.

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Program Comparison


Emerge Education

Community College

Program & Tuition Cost

$4,000 average

Up to $20,000

Exam Fees, Books & Materials

Included

Up to $750

Job Ready In

3–6 months

24–48 months

Schedule Flexibility

On-demand 24/7

Set class schedule

Travel Requirements

None: 100% online

On-campus classrooms

Student Support

Personal Advisors: text, call and email access

Professors: scheduled office hours

Career Coaching

Exam-tailor + soft-skill training to build well-rounded careers

Exam-based + prerequisites and electives

to meet credit

Content Delivery

3D animations, immersive environments, interactive activities, game-based learning

Professor lectures

Meet Your Training Specialist

Your Training Specialist will help you understand your program, assist with clinical placement, and answer any questions you have! Contact your Training Specialist to learn more about your program and how to start achieving your goals.

FAQ

You will complete the courses in this program over 9 weeks, making students job-ready in just over 2 months. The program is flexible, allowing for assignments to be completed anytime, from anywhere, 24/7.

No, these courses do not count for college credit.

Yes, our training program is fully online and asynchronous.